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Account and billingDeleting your account

Deleting your account

Deleting your account is immediate and permanent. It can’t be undone.

Deleting your account doesn’t cancel your subscription. Cancel your subscription first, or you’ll keep being charged.

Open Settings

Open You, tap the settings icon, scroll to the bottom and tap Delete account.

Tell us why (optional)

Choose a reason and, if you like, tell us a bit more. This helps us improve flourish. Tap Continue.

Confirm

Tap Delete my account. Tap Keep my account if you’ve changed your mind.

What gets deleted

Deleting your account removes your account and sign-in, and with it your conversations, plans, activities, goals, insights, wins and your coach’s memory of you. It also disconnects any wearables, such as Garmin, Oura or WHOOP, and removes photos you added to activities.

Deleting your account also stops flourish reading from Apple Health or Health Connect on this phone. To fully remove access, also check your phone’s settings (see Apple Health and Health Connect).

To make sure anything else we hold about you is removed, such as files you sent in chat, email support@flourishdaily.io from the address you used for flourish.

Just want a break?

You don’t need to delete your account to take a break. You can turn off notifications, or sign out. Your coach stops reaching out after 10 days without opening the app, and everything will be waiting when you come back.

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