Restoring purchases
If you’ve changed phones, reinstalled flourish or Premium isn’t showing, restore your purchase.
- Make sure you’re signed in to flourish with the same method as before.
- Make sure your phone is signed in to the same Apple ID or Google account you subscribed with.
- Open Settings and tap Restore Purchases.
You’ll see one of:
- Purchases Restored: you’re all set.
- Nothing to restore: no subscription was found on this Apple ID or Google account. If you subscribed on our website, tap I subscribed on the web and follow these steps.
- Restore Failed: check your connection and try again.
If it still doesn’t work, contact us with the email or Apple ID you subscribed with.
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