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Account and billingRestoring purchases

Restoring purchases

If you’ve changed phones, reinstalled flourish or Premium isn’t showing, restore your purchase.

  1. Make sure you’re signed in to flourish with the same method as before.
  2. Make sure your phone is signed in to the same Apple ID or Google account you subscribed with.
  3. Open Settings and tap Restore Purchases.

You’ll see one of:

  • Purchases Restored: you’re all set.
  • Nothing to restore: no subscription was found on this Apple ID or Google account. If you subscribed on our website, tap I subscribed on the web and follow these steps.
  • Restore Failed: check your connection and try again.

If it still doesn’t work, contact us with the email or Apple ID you subscribed with.

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